We will review the current approach of evaluating the performance of organisations that provide services to the council to make use of the indemnity clauses in council contracts. This will ensure that the public do not pay for private companies making mistakes.
While we value the expertise and capacity that outside organisations can bring to the services which the council offer, we will not sit by and let people profit on poor performance and mistakes. We’ll ensure that tough performance management is in place for these organisations and they are held to account for their performance against mutually agreed targets. We will not reward failure with your money.